3333bet Privacy Policy

3333bet is an online gaming and betting platform that provides services to users in Bangladesh. This privacy policy applies to our website, mobile application, and other related digital channels. By accessing the website or creating an account, you are considered to have accepted the terms of this policy.

To join 3333bet, a user must be at least 21 years of age. We do not knowingly collect information from any minor. If it comes to our attention that information from a minor has been collected, it will be deleted immediately and the associated account will be suspended.

To learn more about the overall rules governing our services, please read the Terms and Conditions, which clearly state user rights and responsibilities.

2.1 Information Provided at Registration

When opening an account at 3333bet, we collect the following information:

• Full name (as per National ID card)
• Date of birth (for age verification)
• Mobile number and email address
• Password (stored in encrypted form)
• Preferred currency and language settings

2.2 Information for Identity Verification

To ensure secure deposits and withdrawals and for account verification purposes, we may collect:

• National ID (NID) or passport copy
• bKash, Nagad, Rocket, Upay or bank account details (for transaction processing only)
• Proof of address if required

2.3 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser name and version
• Pages visited and session duration
• Cookie and local storage data
• Transaction history and gaming activity

3333bet uses your information for the following purposes:

• Account Management: To create, manage, and secure your membership.
• Transaction Processing: To correctly complete deposits and withdrawals.
• Customer Support: To resolve your issues via live chat or email.
• Security: To prevent fraud and protect your account.
• Service Improvement: To analyse user experience and improve the platform.
• Promotional Communication: To send you information about bonuses and offers with your consent.
• Responsible Gaming: To monitor gaming patterns and provide assistance where needed.

4.1 Technical Security Measures

To keep your data secure, 3333bet has put the following technical measures in place:

• SSL/TLS encryption — for all data transfers
• AES-256 encryption — for sensitive data stored in the database
• Two-factor verification (OTP-based) — for account login
• Regular system audits and security testing
• Firewall and DDoS protection

4.2 Data Retention Period

Your data is retained while your account is active. After an account is closed, certain data may be kept for a defined period for legal obligations, dispute resolution, or fraud prevention. Once that period has passed, all data is securely deleted.

3333bet does not sell your personal information to any third party. However, data may be shared in the following cases as required to provide services:

5.1 Payment Processors

Authorised payment gateways including bKash, Nagad, Rocket, and Upay receive only the information necessary to complete a transaction. They may not use or retain this information for any other purpose.

5.2 Technology Service Providers

We work with trusted technology partners to operate the platform, analyse data, and maintain security. These organisations are bound by strict confidentiality agreements.

5.3 Legal Obligations

Data may be disclosed in response to a court order, a lawful request from law enforcement authorities, or as required by applicable law.

3333bet's website uses cookies. Cookies are small data files stored in your browser that help improve the quality of the service.

6.1 Types of Cookies

• Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To save language preferences and other personalised settings.
• Analytics Cookies: To understand user behaviour — you may decline these if you wish.

You can control cookies by changing your browser settings. However, disabling essential cookies may limit some functionality of the platform.

As a member of 3333bet, you have the following rights:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data in certain circumstances.
• Right to Restrict Processing: The right to request that data use be limited in certain cases.
• Right to Data Portability: The right to receive your data in a structured format.
• Right to Object: The right to opt out of marketing communications.

To exercise these rights, please contact our support team. We provide service in Bengali and English via 24/7 live chat and email.

3333bet believes that gaming and betting should remain enjoyable. To that end, we analyse user gaming activity data and take precautionary steps where needed. The Responsible Gaming guidelines explain how you can set your own limits and take a break when needed.

The data we collect to support responsible gaming is used solely in the interest of the user and to maintain a healthy environment. This data is never passed to third parties for advertising purposes.

3333bet strictly follows a 21+ age policy. No one under 18 is permitted to open an account, and all casino and betting activities apply to users aged 21 and above. We confirm age during identity verification and request additional documents in cases of doubt.

If a parent or guardian suspects that someone in their care has opened an account, please contact us — we will act promptly.

3333bet reserves the right to update this privacy policy as needed. You will be notified of any significant changes via your registered email address or through a notice on the platform.

Updated policies take effect from the date of publication. Continued use of the platform after an update will be considered acceptance of the new terms.

If you have any questions, complaints, or data requests regarding this privacy policy, you can contact us:

• Live Chat: Directly on the website — available 24 hours a day, 7 days a week
• Email: [email protected]

We generally respond to your requests within business days. For common questions, you will find many answers on our FAQ page.